We offer complimentary worldwide DHL shipping on all orders.
As most of our pieces are made to order, the items will ship from our studio within an estimated 10-14 business days.
Any item purchased on our annual sale is considered Final Sale.
If you wish to return or exchange an item, you can request a return authorization by contacting us at email@example.com no later then 7 days of delivery.
Please make sure to state your order number and the name of the item you wish to return.
We will get back to you with a DHL return label and customs documentation as soon as possible, once you have received the confirmation from us, please contact DHL to schedule a pick up if possible at your location.
Please note that the customer is responsible for the original and return shippings costs, which varies from each country and will be deducted from your refund.
Important information on returns
- Items must be returned in perfect and unused condition, exactly as received.
- Items must be returned in their original, undamaged box and pouch as this is considered part of the product.
- Sapir Bachar reserves the right to reject any returned items that do not meet the above requirements. If your return is rejected, you will be notified via email.
- Please note that Sapir Bachar will not refund taxes, duties, and/or any additional charges that may occur for orders.